Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, Users of the Symbiomed.org website are hereby informed of the identities of the various parties involved in the creation and maintenance of the site.
2.1. Website Publisher
Synapse Medical Skills
Single-Member Limited Liability Company
Share capital: €1,000
Registration number: 995308202
EU VAT number: FR02995308202
Headquarters: 10 Rue Roger Salengro, 69009 Lyon
Synapse Medical Skills publishes the Symbiomed.org website and provides healthcare training through this site.
2.2. Publisher
The Publisher is a natural person or legal entity designated by Synapse Medical Skills.
Publication Manager: Marine Vallier – marine@symbiomed.org
2.3. Web Host
The web host for Symbiomed.org is a service provider based in France, ensuring a level of protection that complies with the GDPR.
Fill in, for example:
The hosting provider ensures uninterrupted service 24 hours a day, 7 days a week, subject to interruptions, including those caused by maintenance, infrastructure upgrades, or technical issues.
2.4. Data Protection Officer (DPO)
If applicable, Synapse Medical Skills will appoint a Data Protection Officer (DPO).
Marine Vallier – marine@symbiomed.org
The primary purpose of the Symbiomed.org website is to provide information and services related to the health training programs offered by Synapse Medical Skills, including: descriptions of training programs, session schedules, registration procedures, a learner portal, educational resources, and news.
Synapse Medical Skills strives to provide information on Symbiomed.org that is as accurate and up-to-date as possible. However, it shall not be held liable for any omissions, inaccuracies, or delays in updating the information, whether caused by Synapse Medical Skills or by third-party partners who provide such information.
All information provided on Symbiomed.org is for informational purposes only, is subject to change, and is not exhaustive. It is provided subject to any changes that may have been made since it was posted online.
Use of the Symbiomed.org website implies full and unconditional acceptance of these legal notices and the Terms of Use (TOU), which may be supplemented by specific terms and conditions (Terms of Sale, training regulations, educational guidelines, etc.).
The website is normally accessible to Users at all times. However, the Publisher may decide to suspend access for technical maintenance, updates, or in cases of force majeure, and will endeavor, to the extent possible, to notify Users in advance (via an information banner, email, etc.).
The User agrees to access the site using up-to-date hardware that is free of viruses and a current, up-to-date browser, in accordance with the service’s technical specifications.
The Symbiomed.org website uses the following technologies, among others:
The website shall not be held liable for any property damage resulting from the use of the website, such as data loss, software bugs, software incompatibility, or malfunctions of the Internet, telephone lines, or the User’s computer equipment.
Symbiomed.org is hosted by a service provider located within the European Union, in accordance with the requirements of the GDPR. The host reserves the right to interrupt service for periods as brief as possible, particularly for maintenance purposes, to improve its infrastructure, in the event of a failure, or if the Site generates traffic deemed abnormal.
Symbiomed.org, its overall structure, and all content available on the site (text, images, graphics, logos, videos, icons, sounds, training materials, downloadable documents, educational content, multiple-choice questions, clinical case scenarios, etc.) are protected by the Intellectual Property Code and applicable international regulations.
Synapse Medical Skills (and/or its partners, if applicable) holds the intellectual property rights and usage rights to these elements. Any reproduction, display, modification, publication, or adaptation of all or part of the elements of the website, by any means or process whatsoever, is prohibited without the prior written consent of Synapse Medical Skills.
Any unauthorized use of the website or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
Synapse Medical Skills acts as the publisher of the Symbiomed.org website and is responsible for the quality and accuracy of the content it publishes, subject to the limitations set forth below.
The Publisher shall not be held liable for:
Interactive features may be made available to Users (contact forms, comment sections, forums, educational chats, etc.). Synapse Medical Skills reserves the right to remove, without notice, any content that violates applicable French law (including racist, abusive, defamatory, discriminatory, hateful, or pornographic content, or content that violates medical confidentiality, etc.) and to hold the User in question civilly and/or criminally liable, as appropriate.
8.1. Legal Framework
The Customer and the User are hereby informed that Synapse Medical Skills complies with the GDPR (Regulation (EU) 2016/679), the amended French Data Protection Act, and the applicable regulations governing electronic communications (the Act of June 21, 2004 on confidence in the digital economy).
8.2. Data Controller
For data collected on Symbiomed.org (account creation, contact forms, course registration, quote requests, access to the learner portal, newsletters, etc.), the data controller is Synapse Medical Skills, represented by its legal representative.
8.3. Categories of data collected
Depending on the forms and services used, Synapse Medical Skills may collect, among other things:
Synapse Medical Skills does not collect so-called “sensitive” data as defined by the GDPR (clinical health data, political opinions, religious beliefs, etc.), unless such collection is strictly necessary for a specific, clearly defined purpose based on an appropriate legal basis (e.g., a regulatory requirement related to a CPD program), in which case specific information will be provided.
8.4. Purposes of Processing
Data collected through Symbiomed.org may be processed for the following purposes:
Data is never sold to third parties. It is used solely by Synapse Medical Skills and its subcontractors for service-related purposes or for anonymized statistical purposes.
8.5. Legal basis for processing
Depending on the case, treatments may involve:
8.6. Shelf life
Data is retained for the period strictly necessary to fulfill the purposes for which it was collected, plus any applicable statutory limitation periods. These periods may include:
8.7. Rights of Data Subjects
In accordance with the GDPR, Users and Customers have the following rights regarding their data:
Unless otherwise instructed, Synapse Medical Skills undertakes, upon learning of a User’s death, to destroy their data unless retention is necessary for evidentiary purposes or to comply with a legal obligation.
To exercise these rights, the User may contact the DPO or the designated department in writing at the mailing address and/or email address provided in this notice, attaching proof of identity.
Users also have the right to file a complaint with the competent supervisory authority (in France, the CNIL – www.cnil.fr).[1]
8.8. Recipients and Transfers
Personal data may be accessed, within the scope of their respective responsibilities, by internal departments at Synapse Medical Skills (training department, sales department, accounting department, IT support) as well as by technical and educational service providers (web hosting provider, e-learning platform, videoconferencing tools, email marketing services, etc.) acting as processors within the meaning of the GDPR.
Synapse Medical Skills does not transfer data to a country outside the European Union or to a country deemed “inadequate” without implementing appropriate safeguards and without first informing the individuals concerned.
Synapse Medical Skills takes all necessary precautions to ensure the security of information and prevent it from being disclosed to unauthorized persons. In the event of a security incident affecting the integrity or confidentiality of data, a notification will be issued in accordance with legal requirements.
Synapse Medical Skills implements appropriate technical and organizational measures (firewalls, encryption, access controls, strong passwords, backups, pseudonymization where possible, etc.) to ensure the security and confidentiality of personal data processed via Symbiomed.org.
Since no method of electronic transmission or storage is completely secure, absolute security cannot be guaranteed. In the event of a data breach, Synapse Medical Skills will notify the affected individuals within the required timeframe and inform them of the measures taken.
The Symbiomed.org website may use various types of cookies and trackers. 10.1. Types of cookies used
The retention period for cookies is limited and generally does not exceed 13 to 36 months, depending on their nature and the recommendations of the CNIL.
10.2. Consent Management
In accordance with Article 82 of the French Data Protection Act and Article 7 of the GDPR, the User is informed of the use of cookies and trackers upon their first visit to the Site via a clear and comprehensive consent banner. This banner distinguishes between essential cookies (exempt from consent, necessary for the technical functioning of the Site) and optional cookies (analytical, advertising, social media), which require prior, free, specific, informed, and unambiguous consent. Consent is expressed through a positive action (clicking “Accept” or making a granular selection by purpose), without pre-checked boxes or “cookie walls” that deny access to the Site in case of refusal; refusal must be as simple as acceptance, without restricting access to essential content.
Users may withdraw their consent at any time via a dedicated link at the bottom of the page (“Manage My Cookies”), which will adjust the settings for a maximum period of 6 months before a new request is made. Evidence of consent (date, time, choice, browser identifier) is retained in an internal log for 13 months, accessible upon request by contacting the Data Protection Officer (marine@symbiomed.org). For sensitive data in a healthcare context (CPD training registrations), a double opt-in is required (confirmation email), including information on the legal basis (consent or contractual performance) and rights (access, rectification, erasure).
